Welcome to the terms and conditions (“Terms”) of Moūa. Please read through them carefully before placing your order. Should you have any inquiries regarding these terms and conditions, feel free to reach out to us at info@mouacare.com before placing an order.

Please be aware that we may modify these terms periodically without providing explicit notice. Any alterations will be applicable to subsequent orders. By using our website, placing an order, or engaging with our products, you automatically acknowledge and accept these Terms as a legally binding agreement. If you do not agree to be bound by these Terms, please discontinue the use of the Website.

Moūa is the trading name of Moūa Care, Chamber Of Commerce number 64101770, with registered offices at Zijdewindestraat 41A, 3014 NK, Rotterdam, The Netherlands, and VAT Registration Number NL002435926B97.

All correspondence, except sales and orders, should be addressed to the Company´s registered address as stated above. 

In these terms and conditions the terms ´we´, ´us´and óur´ refer to Moūa - and the terms ´you´ and ´your´ refer to any visitor to the Website or any client of Moūa. 


The website is owned and operated by Moūa. The design and content features on the Website, including images, artwork, graphics, photography, and text are controlled and licensed by Moūa. The site is protected by copyright, and all worldwide rights, titles, and interests are reserved.

We have taken significant care in creating this Website and, to the best of our knowledge, have ensured that all details, descriptions, and pricing on all Goods are accurate. However, there may be occasions when some of the information featured on the Website may contain incomplete data, typographical errors, or inaccuracies. We do not take any responsibility for inaccurate information and reserve the right to amend errors or to update product information at any time without prior notice.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

Information Integrity

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Alterations to the service and pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products or services

Certain items or services may be exclusively available online through the website. These items or services may have limited quantities and are eligible for return or exchange only in accordance with our Return Policy. We have made every effort to present the colors and images of our products at the store as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be precise. We reserve the right, though we are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

Billing Precision

We retain the right to reject any order placed with us. We may, at our sole discretion, impose limits on or cancel quantities purchased per person, household, or order. These limitations may extend to orders placed under the same customer account, the same credit card, and/or orders utilizing the same billing and/or shipping address. If a change is made to or an order is canceled, we will make an effort to notify you through the email and/or billing address/phone number provided at the time the order was placed.

We also reserve the right to restrict or disallow orders that, in our sole judgment, seem to be initiated by dealers, resellers, or distributors. By making purchases at our store, you agree to furnish current, complete, and accurate information regarding your purchases and account. It is your responsibility to promptly update your account and other information, including email addresses and credit card details, to facilitate the completion of your transactions and ensure we can contact you as necessary. For additional information, please refer to our Returns Policy.

Third parties

We may grant you access to third-party tools, the monitoring and control of which we disclaim. You acknowledge and agree that we provide access to such tools "as is" and "as available," without any warranties, representations, or conditions of any kind, and without endorsement. We shall bear no liability arising from or related to your use of optional third-party tools. Your use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure familiarity with and approval of the terms provided by the relevant third-party provider(s). In the future, we may introduce new services and/or features through the website (including the release of new tools and resources), and such additions shall also be subject to these Terms of Service.

Certain content, products, and services accessible through our Service may contain materials from third parties. Third-party links on this site may redirect you to websites not affiliated with us. We are not responsible for examining or assessing the content or accuracy, and we do not warrant or assume any liability or responsibility for third-party materials, websites, or any other products, services, or materials. We disclaim liability for any harm or damages arising from the purchase or use of goods, services, resources, content, or other transactions made in connection with any third-party websites. Before engaging in any transaction, carefully review the third party's policies and practices to ensure understanding. Concerns, complaints, claims, or questions about third-party products should be directed to the third party.

User Engagement Policy

If, upon our request or voluntarily without a specific request from us, you submit particular content such as contest entries, or if you provide creative ideas, suggestions, proposals, plans, or other materials, whether through online means, email, postal mail, or any other method (collectively, 'comments'), you agree that we may, at any time, without any restrictions, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments forwarded to us. We are not obligated (1) to keep any comments confidential; (2) to provide compensation for any comments; or (3) to respond to any comments. We reserve the right, though we have no obligation, to monitor, edit, or remove content that, in our sole discretion, is deemed unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or in violation of any party’s intellectual property or these Terms of Service. You affirm that your comments will not infringe upon any third-party rights, including copyright, trademark, privacy, personality, or any other personal or proprietary right. Additionally, you agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or include any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate someone else, or mislead us or third-parties regarding the origin of any comments. You are solely responsible for the accuracy of your comments. We disclaim any responsibility and assume no liability for any comments posted by you or any third-party.

Personal details

We are dedicated to safeguarding your privacy and will not sell or transmit any details you provide to us to third parties. The information we gather about you serves two primary purposes:

  • To process your order
  • To deliver the service to you

However, we may be obligated to disclose specific details if required by law. We aim to keep you informed about our latest products, promotional offers, and news. If you grant us consent, we will contact you via email or post. Apart from order-related communication, we will not contact you in the future unless you explicitly provide consent. Additionally, we offer you the option to decline any future marketing material or contact from us.

Information collected about you will typically include your title, name, address, phone number, email address, and details of purchased products. We strive to maintain accurate and current information about you. If you wish to modify or verify your details, please contact us via info@mouacare.com

It is important to note that by signing up for an account, you confirm your commitment to using true and accurate information. You are solely responsible for all activities occurring through your account. We disclaim any liability to you or any third party for any use, whether authorized or unauthorized, of your account. You agree that we may access your account and disclose information if required by law or if we have a reasonable belief that such actions are necessary.

Precision Clause

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. The absence of a specified update or refresh date applied in the Service or on any related website should not be taken to indicate that all information in the Service or on any related website has been modified or updated.


The obligations and liabilities of the parties incurred before the termination date shall persist beyond the termination of this agreement for all intents and purposes. These Terms of Service remain effective unless terminated by either you or us. You can terminate these Terms of Service at any time by informing us that you no longer wish to use our Services or by ceasing to use our site.

If, in our sole judgment, you fail to comply with any term or provision of these Terms of Service, or if we suspect such failure, we reserve the right to terminate this agreement at any time without notice. In such cases, you will remain responsible for all amounts due up to and including the date of termination, and we may, at our discretion, deny you access to our Services or any part thereof.

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Contact information

Questions about the Terms of Service should be sent to us at info@mouacare.com.